Help centre
How can we help?
Tickets, refunds, membership, the app and the door. Search, or pick a topic below.
Where tickets are sold, prices and fees, seats, gift cards, sold-out shows.
- How to buy tickets
- Why am I sent to iaBilet?
- Prices, fees and currencies
- Seated shows and choosing your seat
- Gift cards: buying one and using one
Finding your tickets, the email, the app, wallet passes and printing.
Refunds, cancelled or moved shows, when you can no longer go.
The door, doors time and age limits, filming, access, Meet & Greet.
The plans, points, the free ticket, the discount, the pre-sale, your member card.
- Fan, Superfan and Legend: the plans
- How points work
- A free ticket for 500 points
- The 10% member discount
- Legend: free entry to our shows
Signing in, the app, emails, languages, deleting your account, who we are, how to reach us.
- Do I need an account?
- Signing in and forgotten passwords
- The Enjoy Events app
- Emails and notifications
- Language and currency
Can't find the answer?
Send us a message and we reply by email, usually within one working day.
